Shipping Policy

Upon confirmation of payment your item will be processed for shipment within 2 business days. A tracking code will be issued to the email or phone number you registered with. Average shipping time is 7-25 days.

Please note that shipping upgrades are available — cost and shipping time will be quoted at checkout based on your location.

Alcenaboutique.com will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up, or arrive damaged, please contact us at: info@nrgpods.com